Core Balance Career Opportunities

Our team is seeking one full-time or two part-time Front Office Assistants to work in the clinic office Monday through Friday.  Some closing shifts may be required.  

Core Balance, a private physical and vestibular therapy clinic is seeking highly motivated, self-driven team players to work in the front office on a part to full-time basis. This position requires excellent time-management and customer service skills. We are seeking one full-time employee or two part-time employees. Some closing shifts will be required.

Required Skills:

• Perform Scheduling Functions
• Gather patient information
• Determine the most appropriate therapist for each diagnosis
• Evaluate the availability of each therapist for continuing care of each patient
• Arrange the therapists' schedules to accommodate appointments for patients
• Performs Registration Functions
• Register new patients using the EMR system (Prompt)
• Confirm/authorize that patients are on an eligible insurance plan and have physical therapy benefits
• Determine patient financial responsibilities and collect at time of service
• Perform Reception and Secretarial Functions
• Receive and make phone calls pertaining to patient care, rescheduling, etc.
• Greet incoming patients and guests with genuine warmth
• Use of office equipment such as fax machine, phone, keyboard, copier
• Responsible for office records (scan/upload/file/digitally file)
• Learn about and adhere to HIPAA Compliance Policies
• Ensure that POC's are signed and returned by referring doctors
• Complete patient discharges
• Make copies as needed
• Print daily sign-in sheet and schedules
• Prepare initial evaluation and progress note materials for the next day
• Complete specialized staff and office projects as needed
• Execute basic computer skills, including Microsoft Office, Outlook, Excel, Word
• Perform Basic Office/facility Cleaning (vacuum/dust)
• Maintain daily cleanliness of restrooms, facility, and therapy rooms
• Empty the trash daily
• Wash, dry, fold, and put away laundry in PT rooms (towels and pillowcases)
• Occassionally assist physical therapists with testing
• Some closing shifts will be required. Our closing hours are M/W- 6 pm, T/R-7 pm and F-5 pm.
• This position requires sitting/standing at a desk, keyboarding, and some light lifting, bending, and cleaning.
• Benefits: Part-time employees working 25-35 hours a week have a 401K with match and Profit Sharing; Employees working 36-40 hours a week have 2 weeks paid vacation, 8 paid holidays, 401K with match, Profit Sharing, and Short/Long Term Disability. We do not offer healthcare benefits at this time.
• We are looking for candidates with scheduling flexibility throughout the summer which would progress to a more consistent daily schedule at the end of August.

COVER LETTER REQUESTED with RESUME.

Anticipated start date: late April /early May 2026

High School Diploma required; Prefer some college education, especially Healthcare field

Office experience required.

Mission Statement:

Our goal is to exceed client expectations by providing the highest quality of care in a friendly and encouraging environment.

Core Balance Values:

We value honesty, integrity, excellence, and professionalism. We are passionate about what we do and our compassion and kindness shine through in all we do.

If you believe in the Core Balance mission statement and values, and you have the skills to do the job, we encourage you to apply!

Send COVER LETTER and resume to:

Dr. Barbara Eby, CEO

Angela Kava, Office Manager

2026 Parkview Avenue

Kalamazoo, MI 49008

FAX: 269-775-1552 or email to info@corebalancemi.com

ATTN: Office Assistant Position

Experience:

• office: 1 year (preferred)

Ability to Commute:

• Kalamazoo, MI 49008 (Required)

Work Location: In person